Privacy Policy

1. Information We Collect

To provide you with a seamless shopping experience—from browsing our Clogs and Womens Boots to checking out your chosen Sneakers or Slides—we collect several types of information:

A. Personal Information You Provide

• Identity & Contact Data: Name, email address, shipping/billing address, phone number.
• Payment Data: When you make a purchase, our secure payment processors (like PayPal) collect your credit/debit card details (Visa, MasterCard, JCB). We do not store full card numbers on our servers.
• Transaction Data: Details about purchases you make (product, size, price, date).
• Communication Data: Records of your communications with our customer service team (e.g., via [email protected]).

B. Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on site, and other usage statistics.
• Cookie Data: See Section 6 below for detailed information.

2. How We Use Your Information

We use your information with the same dedication we apply to designing our supportive Footbeds and Rocker Outsoles—with purpose and care. The primary uses include:

• To Process & Fulfill Orders: To complete your purchase, arrange shipping via DHL/FedEx/EMS, send order confirmations, and provide customer support.
• To Communicate With You: To respond to your inquiries, send service updates (like shipping notifications), and, with your consent, inform you about new arrivals (like Wedge & Heel styles or Water Resistant options).
• To Improve Our Site & Products: To analyze trends, understand how customers navigate our menu (from Ankle Strap to Compression Socks-friendly shoes), and enhance your browsing experience.
• For Security & Fraud Prevention: To monitor for unauthorized activity, protect our business and customers, and ensure the integrity of our 100% Secure Checkout Guarantee.
• For Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing and Disclosure of Information

We value your trust. We do not sell, rent, or trade your personal information. We only share it in the following limited circumstances:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing (PayPal, card networks), order fulfillment, shipping carriers, and IT services. They are contractually obligated to protect your data.
• Legal Obligations: If required by law, subpoena, or similar legal process, or to protect the rights, property, or safety of Alegria Shoes Sale, our customers, or others.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.
• With Your Consent: In any other situation, we will share your data only with your explicit permission.

4. Data Storage and Security

Your financial security is our priority, just as your foot happiness is. We implement robust measures to protect your data:

• Secure Storage: Data is stored on secure servers and cloud-based platforms with limited access.
• Industry-Standard Encryption: We use PCI-compliant, secure gateways for all payment transactions. Sensitive data is encrypted in transit using SSL/TLS technology.
• Data Minimization: We only retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
• International Transfers: As we serve a global community, your data may be processed in the United States (where our headquarters at 1255 Byrd Lane, Albuquerque, is located) or other countries. We ensure appropriate safeguards are in place for such transfers.

While we strive to protect your information, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have rights regarding your personal data, which we respect and facilitate:

• Access & Correction: You can request access to or correction of your personal data we hold.
• Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email.
• Data Deletion: You can request deletion of your personal data, subject to certain legal obligations we may have.
• Do Not Track: Our Site does not currently respond to “Do Not Track” browser signals.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.

6. Cookies and Tracking Technologies

Like most websites, we use Cookies and similar technologies to make your experience smoother—similar to how our Slip-On and Easy Clean features simplify your day.

• What Are Cookies? Small text files placed on your device to remember your preferences, understand site usage, and personalize content.
• How We Use Them:
  • Essential Cookies: Necessary for site functionality, like adding items to your cart and secure checkout.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., which menu items like Mary Jane or Rugged are popular).
  • Preference Cookies: Remember your settings (like language or region).
• Your Control: You can control cookie settings through your browser. Please note that disabling essential cookies may impair site functionality, such as the ability to complete a purchase.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review it occasionally.